Frequently Asked Questions

How long does shipping take? Orders are processed in 1–3 business days and delivered within 4–7 business days across the US.

Are your products safe for sensitive skin? All Florae bath bombs are made with natural ingredients and no synthetic dyes or parabens. However, if you have a specific skin condition or allergy, we recommend checking the ingredient list of each product before use.

Can I use a bath bomb in the shower? Bath bombs are designed for the bathtub. For best results, fill your tub with warm water and drop the bomb in just before getting in.

Do your products expire? Bath bombs are best used within 6 months of purchase for optimal fizzing and fragrance. Store them in a cool, dry place away from moisture.

Can I return a product? We accept refund requests within 14 days for damaged or defective items. See our full Return Policy for details.

How do I track my order? You'll receive a tracking number by email once your order ships. Use it to follow your package in real time.

Do you offer gift packaging? Not yet — but it's coming soon. Stay tuned!